Vision Statement For Houghton Regis Medical Centre

Mission Statement

We deliver high quality evidence-based health care service in a safe welcoming environment, prioritising patent safety, wellbeing and respect which are inclusive to all.

We are passionate about promoting excellence in care whilst treating everyone with dignity, fairness and flexibility.

Our Vision

• We aim to provide the best possible outcomes for our patients in a safe and welcoming environment. Our doctors and staff are approachable, respectful and patient-centred
• We aim to be at the forefront of modern general practice, offering a wide range of services and facilities
• We aim to use technology smartly to improve the efficiency and effectiveness of our administration, patient contact and clinical activity.
• We will continue to invest in our staff, diversifying and developing our skills and knowledge base to ensure that we have a highly skilled, resilient and adaptable work force to meet the needs of our patients and communities.
• We will seek to collaborate and work in partnership to strengthen community links and respond to local, regional and national initiatives.

Our Values

We are caring:

We will put our patients at the heart of all that we do.

We respect and value everyone for their contribution, we engage with the community and local resources where possible. We are committed to providing compassionate, accessible care tailored to everyone’s needs. Through kindness, empathy and transparency we foster a culture of trust in teamwork and wellness for both patients and staff.

We are professional:

We strive to achieve a high level of medical care for our patients and responsive to medical need both for the individual and for the community. By providing patent centred, individualised continuity of care, we believe patients get better outcome

We maintain our professional learning and follow national and local guidelines where appropriate to do so.

Our success is built upon the personal and professional achievement of everyone who works at Houghton Regis medical centre.

We are innovative:

We at the surgery work on a compassionate well trained and collaborative health care environment that prioritise patient dignity, staff wellbeing and continuous improvement. We constantly review the service we provide and improve it when and where possible. We nurture innovation, lead on learning and development and embrace emerging technologies to improve patient experience and better health outcomes.